By accessing and using SkillMatrix's online educational services, you acknowledge and agree that you have read, comprehended, and agreed to be bound by these terms and conditions. Your ongoing use of our platform indicates your continuous acceptance of any updates or modifications to these terms. It is crucial that you read these terms carefully before proceeding to use our services.
These terms set out your rights and responsibilities when using SkillMatrix. If you disagree with any part of these terms, we advise you to refrain from using our services. Remember, accessing our platform signifies your consent to comply with all our terms and conditions actively.
We reserve the right to amend these terms at our discretion. It's incumbent upon you to review these terms periodically for updates. Your continued engagement with our services post any modifications will be construed as acceptance of the amended terms.
SkillMatrix may contain links to third-party websites or services that are not owned or controlled by us. These external sites are governed by their own terms and privacy policies, which we encourage you to review independently. We hold no responsibility for the content, policies, or practices of any third-party websites.
Your interactions with third-party sites are solely your responsibility. By accessing these links, you understand that SkillMatrix disclaims any liability arising from your interaction with these websites. It is advisable to proceed with caution and ensure you are familiar with the terms governing the external sites you visit.
We provide these links for your convenience and the inclusion of any link does not imply endorsement by SkillMatrix. We bear no responsibility for the practices adopted by third-party websites in terms of content accuracy or their privacy policies.
SkillMatrix and its suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or connected to your use of our educational services. This includes, but is not limited to, loss of profits, data, or goodwill. We seek to mitigate risks, but some outcomes are beyond our control.
In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing our services during the twelve (12) months immediately preceding the claim. This limitation applies to the fullest extent permitted by applicable law.
These exclusions and limitations of liability are agreed upon allocations of risk constituting an integral part of our mutual agreement. They shall survive even if found unenforceable by any court of competent jurisdiction.
SkillMatrix reserves the right to modify these terms at any time. Any changes will become effective immediately upon posting the updated terms on our platform. It is your responsibility to check these terms periodically for any modifications.
We may, at our discretion, provide notice of significant changes through various means such as email notifications or prominent announcements on our website. However, your continued use of the platform post any updates will constitute your acceptance of the new terms.
If you do not agree with the amended terms, you must stop using our services immediately. Your use of SkillMatrix after any changes indicates your consent to the updated terms.
These terms and any separate agreements will be governed by and construed in accordance with applicable laws, without consideration of conflict of law principles. Should any disputes arise between you and SkillMatrix, they will be resolved under the jurisdiction of the relevant courts.
Any disputes or claims arising from or related to your use of our services shall be subject to binding arbitration or mediation as alternatives to litigation, with the decision of the arbitrator being final and binding to the fullest extent permitted by law.
In the event of a dispute, both parties agree to attempt resolution through informal negotiations before resorting to formal legal proceedings. This process ensures that we can address your concerns amicably and efficiently.
SkillMatrix offers refunds for course purchases or subscription payments under specific circumstances. If you are unsatisfied with your purchase, you have a limited window to request a refund. The time frame for such requests is typically within 14 days of the purchase date.
To be eligible for a refund, you must provide a valid reason for your dissatisfaction. Requests that fall outside the specified time frame or do not meet our criteria will be denied. All refund requests should be submitted through the designated process on our platform.
We aim to process refund requests promptly, but please allow up to 10 business days for the reimbursement to reflect in your account. Refunds will be processed using the original method of payment.
Breaching any of these terms may result in immediate suspension or termination of your account. Additionally, we reserve the right to remove any content that violates our terms without prior notice. This includes materials that are offensive, inappropriate, or otherwise harmful to our community.
In the event of serious violations, we may pursue further legal remedies to address the breach. This includes, but is not limited to, seeking injunctive relief, damages, or other appropriate legal actions. We are committed to maintaining a safe and respectful environment for all our users.
Repeated violations or egregious conduct will not be tolerated, and we will take necessary steps to protect our interests and those of our users. We encourage you to adhere to these terms and foster a positive learning space for everyone.